Return policy

Customer Support:

We want you to love your wines, post them, gift them, tell your friend's cousin's mom about them, etc. If you are dissatisfied with your purchase, please reach out to us within 30 days of receiving your product here. We will work with you however we can!

Damaged goods:

While extremely rare, damaged or broken bottles upon delivery have happened. Drop us a line, and we will see how to resolve the issue to your complete satisfaction.

Strange Taste??

Low/ no intervention, living, or "natural" wines are completely different than mass-market wines in style, flavor profile, and production methods. Most of the wines we carry are unfiltered, giving the wines a different texture than the more strict and refined conventional wines you may be used to. The winemakers who produce our inventory produce what they believe is real wine, and are not bound by flavor enhancers, or commercial additives.

With very limited to no sulfites added to stabilize them, these wines are essentially free and 'alive', bringing unconventional and vibrant characteristics. Some flavors present, like Brett (Brettanomyces, giving a slight barn-yard scent in certain doses) can be dismissed as a fault at first by some, while others deem it an inherent quality. Before you dismiss one of these wines, take some time to allow them to breathe. Place the corked bottle back in the fridge, and give it another go tomorrow.